Service Support
Service Support

Service Concept

Agile and efficient, delivering high-value expert services to clients

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specialized field

Industry-leading R&D, manufacturing and technical service capabilities, high quality team with deep understanding of business and technology

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comprehensively

Continuously expanding service areas, exceeding user expectations to the maximum extent possible, providing comprehensive services, and continuously creating value for users

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excellent quality

Always adhere to the "user first" service purpose, to provide users with quality service experience

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shrewd

Respond quickly, act immediately, and make every effort to meet user needs and enhance user satisfaction

Technical Support

Continuous exploration and innovation, rich industry precipitation and user service experience

Pre-sales services

Customer consultation, technical Q&A, product selection,
program design and technical exchange.

Pre-sales consulting

Implementation services

Demand matching, product deployment, user training, spare parts service.

Implementation services

Expert advice

Connect with Nadood technical service specialists via hotline, email, online, etc. to get expert service support at the first time.

Expert advice

Technology Sharing

Training and sharing of accumulated experience and best practices in the customer service process through online + offline methods.

Technology Sharing

Case Services

Combined with a large number of typical customer cases, we provide comprehensive case service support to help customers maximize business value.

Case Services

Suggested Feedback

If you have technology, products, services and other aspects of the needs and suggestions, welcome to contact us, we will respond in a timely manner and provide service support.

Suggested Feedback

after-sales service

High-standard after-sales warranty and service to help you increase the value of your business

30 days free return

Within 30 days from the date of purchase (based on the date of the invoice or valid sales certificate), the customer can choose to return the product if there is a quality problem, the product packaging and appearance is intact, and there is no human damage.

1 year free replacement

Within 1 year from the date of purchase (based on the date of invoice or valid sales certificate), if the product has quality problems and is not obviously broken or man-made damage, the customer can choose to replace it free of charge.

Access to service support

No matter when or where you are, Armitage's experts are at your side!

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Hotline service

Service hotline: 400 0698 860
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Service Mailbox

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Video One-on-One Service

Provide one-on-one technical service support via videoconferencing based on user needs
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On-site services

Relying on the national service network, technical experts quickly arrive at the project site to solve problems

Resource Download

Online zero distance, rapid access to products, solutions and technical resources

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2023 Hua Xun Optical Communication Operator's Manual

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